Guide to MyLA311

Guide to MyLA311

Your Guide to MyLA311: City Services for Windsor Village

MyLA311 is the City of Los Angeles’ official service request system, designed to help residents and businesses report issues, request city services, and stay connected with local government. Whether you need assistance with trash collection, street repairs, or graffiti removal, MyLA311 makes it easy to get help quickly and efficiently.

MyLA311 provides a direct link between residents and the City of Los Angeles, allowing you to:

✔ Report problems like potholes, illegal dumping, or broken streetlights

✔ Request city services, including bulky item pickup and tree trimming

✔ Find information about city departments and resources

✔ Track service requests and receive updates

Services

Sanitation & Waste Management

🚛 Bulky Item Pickup – Schedule a free pickup for large household items

♻ Recycling & Trash Services – Report missed collections or request new bins

🌱 Illegal Dumping Removal – Report trash or debris left in public areas

Street & Public Maintenance

🛑 Pothole Repairs – Request street repairs for damaged roads

💡 Streetlight Maintenance – Report outages or broken lights

🚦 Traffic Signals & Signs – Report missing or damaged stop signs, traffic lights, or street signs

🌳 Tree Trimming & Fallen Tree Removal – Request tree maintenance on city property

Graffiti & Code Violations

🎨 Graffiti Removal – Report and request removal of vandalism

🏗 Building & Safety Complaints – Report unsafe structures, zoning violations, or illegal construction

Animal Services

🐕 Dead Animal Pickup – Request removal of deceased animals from public spaces

🐾 Stray Animal & Wildlife Issues – Report stray animals or wildlife concerns

Homelessness & Public Safety

🏕 Homeless Encampment Reports – Request assistance with encampments in public areas

🚓 Non-Emergency Public Safety Issues – Report abandoned vehicles or other community concerns

How to Contact MyLA311

MyLA311 offers multiple ways to request services:

📱 Mobile App: Download the MyLA311 app on iOS or Android for quick and easy service requests.

🌐 Online: Submit requests through the official MyLA311 website.

📞 Phone: Call 311 or (213) 473-3231 from outside Los Angeles.

💬 Social Media: Tweet @MyLA311 for updates or assistance.

Things to Know Before Reaching Out

✅ Be Specific: Provide exact addresses and descriptions of the issue (e.g., “Pothole on 4th St. near the crosswalk at Main St.”).

✅ Include Photos: Attaching images can help expedite the request.

✅ Check Existing Requests: Before submitting, see if a request has already been made to avoid duplicates.

✅ Response Time Varies: While some services (like bulky item pickup) have set schedules, others (like pothole repairs) may take longer depending on city workload.

Stay Informed & Get Updates

Track your service requests through the MyLA311 app or website. You can also sign up for alerts to stay informed about community improvements and city services.